Web help desk for mac4/29/2023 SUMMARY OF KEY FINDINGSĬonsistent look and feel with other SolarWinds products This review takes a look at the core capabilities, the route to market, competitive strengths and weaknesses, product development roadmap and market reach of SolarWinds Web Help Desk (WHD) V 12.1, which was released in January 2014.Īvailable as both self-hosted and SaaS (through their partner Loop1) SolarWinds WHD has an intuitive browser-based user interface with customizable forms, easy to create rule-based workflow and integration with many network and application management tools. SolarWinds mission is to provide purpose-built products designed to make IT professional’s jobs easier. AT A GLANCEĪ global leader in the market of service automation software and remote management This is an independent review of Solarwinds Web Help Desk, reviewed in March 2014.
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